Palm & Pin Studio Last updated: May 2025
This Privacy Policy describes how Palm & Pin Studio (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit palmandpinstudio.com (“the Website”) or purchase our products and services.
By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy.
Who We Are
Palm & Pin Studio is operated by Linsy Brito. If you have any questions about this policy, you can contact us at [email protected].
What Information We Collect
We may collect the following information:
- Your name and email address when you sign up to our mailing list or purchase a product or service
- Payment information processed securely through our third-party payment processor (we do not store card details)
- Your Pinterest profile URL and website URL when provided as part of a service intake form
- Usage data including your IP address, browser type, pages visited, and time spent on the Website
- Any information you voluntarily provide when contacting us by email or completing a form
How We Use Your Information
We use your information to:
- Deliver the products and services you have purchased
- Send you your digital downloads and onboarding materials
- Communicate with you about your project or order
- Send you marketing emails if you have opted in (you can unsubscribe at any time)
- Improve the Website and our services
- Comply with our legal obligations
Legal Basis for Processing (UK GDPR)
We process your personal data on the following legal bases:
- Contract: to fulfil a purchase or service agreement with you
- Legitimate interests: to improve our Website and communicate with existing customers
- Consent: for marketing emails (you can withdraw consent at any time)
Cookies
The Website uses cookies to improve your browsing experience. These include essential cookies required for the Website to function, and analytics cookies that help us understand how visitors use the site.
You can control cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of the Website.
Third Parties
We use trusted third-party services to operate our business. These may include:
- Systeme.io (product delivery and email marketing)
- Payment processors (Stripe or PayPal)
- Google Analytics (website analytics)
- Tailwind (Pinterest scheduling, for service clients)
These providers have their own privacy policies and we recommend you review them.
We do not sell your personal data to any third party.
How Long We Keep Your Data
We retain your data only for as long as necessary. Purchase records are kept for up to 7 years for legal and accounting purposes. Marketing data is kept until you unsubscribe. All other data is reviewed regularly and deleted when no longer needed.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict how we process your data
- Withdraw consent for marketing at any time
To exercise any of these rights, email us at [email protected] and we will respond within 30 days.
Data Security
We take reasonable steps to protect your personal data. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
Children
Our Website and services are not directed at anyone under the age of 13. We do not knowingly collect data from children.
Links to Other Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: [email protected] Website: palmandpinstudio.com